Training Course International Mediation


Our training course combines synchronous and asynchronous learning modules. Each module is focussing on a specific content. However, content which has already been learned is also repeated and meaningfully linked to new aspects. Role plays, practical cases, exercises and analytical feedback support the transfer of knowledge into practice. Thus, a continuous increase in competence of the trainees is ensured. Trainees are provided with access to an e-learning platform. Live online seminars are conducted in Zoom.

Modules of the Training Course

Modul 1: Basic Training “Intercultural Conflict Management and Mediation“ (24 hrs online live training)
  • introduction to intercultural conflict management and mediation
  • main topics: 
    • intercultural communication
    • characteristics of international mediation
    • conflict and conflict escalation in intercultural settings
  • basic theoretical concepts and practical approach
  • case study
  • role play
Modul 2: E-Learning (54 hrs asynchronous training, self study, tests & peer group meetings online)
  • Alternative Dispute Resolution (ADR) Legal Framework & Mediator`s Responsibility
  • Mediation Styles and Code of Conduct
  • Culture and Communication
  • Conflict Analysis
  • Negotiation
  • Mediation Stages
  • Mediation Techniques
  • Co-Mediation
  • Online Dispute Resolution (ODR)
Modul 3: Workshops (12 hrs of online live training)
  • varying in-depth topics of international mediation
  • conducted by international experts in corresponding fields
  • concrete topics to be announced later

Simulation & Assessment
(24 hrs of online live simulation)

  • simulation of international mediation cases
  • individual feedback of experienced mediators
  • assessment of training course participation

Supervision / Coaching
(bookable add-on)

  • supervision for your international mediation cases with professional supervisor in one-to-one setting
  • coaching for your international mediation business with professional coach in one-to-one setting

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IKOME | Steinbeis Mediation

Hauptbüro: LEIPZIG

Hohe Straße 11
04107 Leipzig

Tel.: 0341 2 25 13 18